Shipping & Return Policy
Shipping Policy
- In-stock items are generally shipped within 3 days of your purchase.
- USPS Priority Mail is primarily used.
- Style in The City Shop is not responsible for shipper-based issues including but not limited to delay, loss, or damage.
- At this time, I am not shipping outside of the United States, on a regular basis. If you do live outside the U.S., Please reach out to me if you want to purchase a product and I will work with you to make that happen!
Please contact me if you have questions or in need of information!
Return Policy
- Returns are accepted in the event of a defect in the making of the handbag or accessory you received, or if prefer to exchange the item for another product. I want happy customers, and I will work with you to ensure that!
- Requests for a return must be made within 10 days of the date of delivery.
- Once the returned item has been received and approved based on condition, the customer will receive a full refund. Likewise, for exchanges, the item must be received and condition approved, prior to store credit.
- All shipping costs are refundable once approved.
- Returned item(s) must be unused and in the same condition as you received it.
- Items must be returned in the same way it was boxed and wrapped, along with tags and the storage bag.
- Please contact me if you need help! I appreciate my customers, and will do my best to resolve any issues.